Please note that once an order has been placed by your customer and it successfully syncs through to Inspire, its order details cannot be changed which means that any edits made on the order will not reflect in Inspire.
Has the order been checked out on Inspire?
- If you’ve already processed an order but need to cancel an order immediately, please contact Inspire’s Customer Support team by sending us an email at [email protected]
- Please note that your supplier may or may not grant this request as suppliers will fulfill your orders as soon as you place them to ensure fast fulfillment.
Important note: Cancelling an order on Shopify does not automatically cancel the order on Inspire. Your supplier will continue to fulfill your order unless you request for cancellation.